Terms & Conditions

1. A responsible person over 18 years of age must supervise each inflatable at all times.
2. Any soft play and/or other equipment hired must also be supervised by a responsible adult.
3. The inflatable(s) must be secured to the ground at all times. The equipment must not be moved or re-positioned.
4. No food or drinks are to be consumed on the inflatable (to avoid choking and mess).
5. All shoes, badges and jewellery (e.g. large earrings, necklaces, etc.) must be removed to avoid damage to the equipment and injury to other users. It is recommended that spectacles and plastic alice bands are also removed. Adults must remove high-heeled shoes before stepping on mats.
6. Ensure that the equipment is not overcrowded and limit the numbers depending on the age and size of children using it according to the recommendations found on the inflatable.
7. Do not allow children to take any hard or sharp objects onto the equipment, or anything large enough to block exits/entrances.
8. Do not allow children to take balloons onto the equipment (burst balloons and strings can be a choking hazard).
9. No party-poppers, henna, face paint, coloured streamers or "silly string" can be used near or on the equipment, as these may permanently stain the unit, for which you are liable.
10. No water or other liquid to be poured or sprayed onto the equipment (other than a reasonable amount for cleaning purposes) as it causes the surface of inflatables to become slippery, damages soft play, and can result in subsequent bookings being cancelled if the equipment is too wet to be delivered. If equipment is deliberately soaked you will be charged double your hire fee to cover our costs in subsequent cancelled bookings and drying time.
11. Inflatables must not be used in wind or wind gusts in excess of 24mph. Inflatables must not be used in heavy rain. Equipment must not be used in Thunder Storms.
12. No smoking, barbecues, glass or animals on or near the equipment.
13. Reckless or boisterous behaviour must not be allowed.
14. Avoid large children and small children from using the equipment at the same time.
15. Climbing, hanging, or sitting on the walls is dangerous and must not be allowed.
16. Children must use slides one at a time and must not climb on the sides of the slide.
17. Slides should be used in a sitting position, feet first - do not allow jumping from the top of the slide.
18. Safety mats must be positioned at the bottom of the slide.
19. Ensure that mats supplied with the equipment remain where they were positioned during installation.
20. Do not allow anyone to bounce on the step/front apron of the inflatable(s). The step is there to help users get on and off.
21. No-one with a history of back or neck problems should be allowed on the inflatable(s).
22. Do not allow users on the inflatable(s) during inflation or deflation.
23. If the inflatable(s) are not being used for any part of the day, please switch the blower(s) off at the mains.
24. IMPORTANT: If more than one blower is being run from a single extension lead you must unplug all but one blower before switching back on, plug the remaining blowers in one at a time only when each inflatable or part is fully inflated.
25. In the event of heavy rain please remove children from the inflatable(s) and place a table or similar object over the blower(s) to prevent water from being blown inside the inflatable(s). Do not switch the blower(s) off. Once the rain has stopped, please ensure that the entrance and exit to the inflatable(s) are dried with a towel before children are allowed back on as they become slippery when wet.
26. Ensure that the vent on the side of the blower is kept clear at all times.
27. Should a blower overheat or lose power, immediately remove children from the inflatable and switch the blower off at the mains. It should restart when switched back on again 1 or 2 minutes later. If it does not please inform us on 07534 810983.
28. We must be advised as soon as possible in the event of any injury requiring professional medical treatment. Treatment must be sought within 2 hours of the injury occurring and a detailed record of the incident and treatment must be provided to us.
29. Our public liability insurance is excluded in its entirety following any claim or injury to any third party or employee. Wether directly or indirectly related to the use of drugs and/or alcohol.
30. Fun4all Bouncy Castles excludes any liability for injury, loss or damage caused to any person using the equipment contrary to our terms & conditions
31. Whilst the equipment is in the hirers possession and control. Liability for injuries or other losses or damage caused, rests solely with the hirer. It is recommend that the hirer has appropriate public liability insurance, covering his/her liability arising from the use of our equipment.
32. You must call us immediately upon any equipment failure. If you are unsure about anything, please contact us immediately.

Booking Fee/Admin Fee/Deposit

1. Booking fees are to be paid immediately, when equipment and dates have been reserved. Fun4all Bouncy Castles will not hold any dates for equipment without a booking fee paid.
2. The booking/admin fee (Deposit) comes off the total and is normally non-refundable, as it secures your slot against other bookings and covers the cost of the admin and other preparation work that goes into your hire. We will, however, give a refund if we have to cancel for any reason. If you cancel, you can still carry the booking/admin fee over to another booking within 6 months of the original hire date. (Unfortunately this does not apply if booking is cancelled within 48 hours of hire slot.)
3. Rearrangement of your hire depends on the availability of the equipment you booked and if unavailable to hire you will be offered something similar to your original equipment that you'd booked with us.
4. Sizes of our castles are visible on each product listing, therfore, if we arrive at your venue and the equipment doesn't fit the full hire fee will be required to be paid. If unsure on a castle size for your chosen venue you can contact us here 07534 810983 where we can try to offer recommendations and/or soloutions.
5. If the castle is found, upon our return, in such a condition to require cleaning you will be liable for the cost of any cleaning equipment required and cleaning costs of £25ph and/or replacement of the section of, or inflatable.

Delivery Of Equipment

1. All equipmet MUST be paid for upon delivery or prior to your event.
2. Upon delivery the hirer must sign our hire agreement and pay any remaining balance when accepting delivery of the assets. FUN4ALL will NOT deliver any assets without the final balance paid either on delivery or prior to event date as in accordance with the above booking fees and charges.

Cancellations

1. If the hirer cancels giving us more then 48 hours notice the deposit will be held for 6 months towards your rearranged/future booking Cancellations within less than 48 hours will sacrifice their deposit/booking fee. Cancellations within 24 hours, prior to your event, will be liable for the full payment of your hire & the hirer will be liable for any recovery costs also incurred.
2. We do reserve the right to cancel if heavy rain is present and/or wind speeds of over 24mph on the day of your hire and we will keep your deposit on hold for 6months for a rearrangement or future booking.

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